Booking policy
These policies help us confirm a safe, clear, and enjoyable private hibachi party before any deposit is paid.
Website prices are starting points for the classic hibachi party package. A quote request does not guarantee availability until Sizzle Social Hibachi confirms the event in writing. Final availability, guest count, event address, sales tax, travel details, upgrades, setup needs, and special requests are confirmed before booking.
Sales tax is not included in the website price. Final sales tax is calculated based on the event address and the applicable CDTFA rate on the event date.
A $100 deposit is requested only after we confirm availability and event details. Deposit and cancellation terms will be confirmed in writing before payment. Events cancelled within 36 hours of the start time may lose the deposit. One reschedule may be allowed based on availability.
Gratuity is optional and never required. Any tip is fully at the customer's discretion.
Tables and chairs may be available upon request. Availability depends on guest count, event location, vehicle capacity, and setup needs. Travel may be included for many Los Angeles and Orange County bookings, while farther locations may require a travel fee. We will confirm before you reserve.
A small, controlled fire moment may be included when the setup is safe and allowed by the location. Some venues, parks, Airbnbs, HOAs, weather, or local rules may limit or prohibit open-flame effects, propane, outdoor cooking, or grill setup.
Airbnbs, parks, community centers, private venues, and HOA communities may require approval for outdoor cooking, propane, grill setup, and fire effects. The host is responsible for confirming location rules before booking.
Please tell us about any food allergies or dietary restrictions before booking. We can review requests and take reasonable precautions, but because we use shared grills, utensils, sauces, and prep areas, we cannot guarantee an allergen-free environment.
We need a safe outdoor cooking area. Rain, wind, heat, access issues, unsafe surfaces, or venue restrictions may require setup changes, rescheduling, or cancellation. We will review reasonable options with the host when possible.
We may ask for permission before using identifiable customer photos or videos for marketing. We avoid publishing private addresses, license plates, clear child closeups, or images with another company's branding. If you want a published photo or video removed, contact us.
